05 · Contact

Let's Make Your Software Better.

Email is the easiest way to begin a collaboration. If you're looking for debugging help, the template opposite opens pre-filled in your mail client—delete what doesn’t apply.

Requests for scientific or mathematical support can go to the same email address.

NDA available before you share details.

Fault Report template
Symptom
What you observe, in one or two sentences.
Frequency
Always, sometimes, once in N runs, only under load.
Urgency
What it costs you, and any deadline.
Environment
Languages, platforms, the rough shape of the system.
Access
Whether I can access code, logs, test hardware remotely or need to be on-site.
Ruled out
What you have already tried or eliminated.